Vocera platform 6 basic system administration training

Audience: This course is designed for Vocera Platform 6 system administrators and their backup administrators. This session will introduce administrators to the platform and provide them with fundamental tools for maintenance and troubleshooting.

Course Agenda:

Overview of Platform Tasks and Features

• Using Staff Assignment
• Using Vina Web Messaging
• Creating Users and Voice Groups
• Managing an Active Directory Connection
• Creating and Assigning Quick Responses
• Creating and Managing Templates
• Endpoint-to-Endpoint Messaging and Calling
• Backing up the Vocera Platform
• Clustering Overview

Navigating the Web Console

• Managing the Facility
• Initializing and Configuring the Badge Properties Editor
• Working with Vocera Devices
• Managing Devices from the Administrator Console
• Managing Access Point Locations

Basic Troubleshooting

• The Audit Log and Message & Alert Tracking
• Overview of Adapter Services
• Recognizing Common Issues and How to Solve Them
• Accessing the PDMenu
• When to Contact Vocera Technical Support

Additional Training Opportunities

• Vocera University
  • Intermediate Platform 6 System Administration Training
  • Advanced Platform 6 System Administration Training
• Vocera Learning Center Content
  • Vocera Platform Staff Assignment for End Users
  • Introduction to Vocera Vina for End Users
  • Introduction to Vocera Vina Web for End Users

*This course does not apply to Vocera Voice version 5.x.

Note: The agenda is subject to change based on the life cycle of the product and training requirements.