This talk will discuss the history of the operating room, examine current strategies for OR & inpatient communication with patient families, and present the evolution and experience of the Ease platform. You will walk away with an understanding of current communication tools and what steps can be taken to improve your patient and family experience.
- Why “just okay” communication doesn’t meet the needs of today’s consumers.
- Current patient & family communication technologies in use today.
- The history of the operating room and why historically there has been a lack of communication with patient families.
- The evolution and experience of the Ease solution.