Caring Greatly™ Podcast

The podcast for leaders who bring humanity to the work of healthcare

The Caring Greatly™ podcast is a destination where healthcare leaders find stories and resources designed to help them to grow, lead, innovate, and rejuvenate. In an interview format, thought leaders from across healthcare disciplines share insights and inspiration about leading and thriving as the industry transforms. Podcast themes span human-centered leadership, technology and innovation, and points in between.
Caring Greatly Podcast logo

You can subscribe to the Caring Greatly™ podcast on:

Supporting Nurses Through the Trauma of COVID-19 – Diane Solomon

October 11, 2021
Episode 60
Duration: 27:55
n this episode, Dr. Solomon and I discuss the impact of poor practice design on the mental health and well-being of nurses. We delve into the specific trauma of the pandemic, and the need for system-level support and changes to overcome the “tyranny of individual responsibility” that is too often attached to mental well-being. We look at the need to include nurses in system decision processes and for leaders to listen with an open mind to nurses’ demands for system change – including the need to mark loss and make space for grieving. Finally, Dr. Solomon paints a future vision in which nurses are treated as full partners in a system that prioritizes prevention and well-being for patients and team members alike.
Diane Solomon

Improving Quality of Life for Cancer Survivors – Syril Pettit

September 13, 2021
Episode 59
Duration: 25:07
In this episode, Dr. Pettit and I talk about how advances in cancer treatment have increased survivorship, but also resulted in patients living long enough to experience the long-term side effects of both primary and adjuvant therapies. Often these impact survivors’ physical, emotional, and even financial and social well-being. Dr. Pettit and her team conduct and support research and innovation that bridge the interests and inputs of patients, life sciences firms, academic medicine, clinicians, and public health toward a future of survivorship that supports all aspects of patients’ health, well-being, and thriving.
Syril Pettit

Streamlining EHR Work to Improve Clinician Wellbeing – Annie Ideker, MD

August 27, 2021
Episode 58
Duration: 30:27
In this episode, Dr. Ideker and I dig deep into her team’s work on EHR optimization to ensure that the EHR works for clinicians and not the other way around. In 2020, after rapidly standing up telehealth infrastructure in response to the COVID-19 pandemic, Dr. Ideker and her team identified four key areas of focus for EHR improvement: orders redesign, documentation, best practice and medication alerts, and Epic proficiency. In each of these areas, she and her team designed solutions using a data-driven approach, in partnership with clinicians, and always with the aim of making the technology effective, efficient, and even delightful.
Annie Ideker

Compassion as a Pathway to Wellbeing – Yotam Heineberg

August 6, 2021
Episode 57
Duration: 22:00
In this episode, Dr. Heineberg and I look at how the default tendencies of the brain can undermine compassion and resilience, especially in times of extraordinary stress such as the COVID-19 pandemic. We delve into the ways that technology can help extend access to mental health resources, while reinforcing social connections that support well-being. Finally, Dr. Heineberg outlines the importance of integrating well-being practices into collective daily work so that they help change culture.
Yotam

Integrating Wellbeing into Daily Work – Jeremy Segall

June 23, 2021
Episode 56
Duration: 31:18
In this episode, Mr. Segall and I talk about the interconnectedness of wellness and process improvement, particularly at this time when team members have experienced such intense stress and trauma and when staffing shortages are rampant. We delve into the need to integrate well-being into the daily work and operations of the health system so that team members have a chance to debrief and begin healing from stressful events without needing to carve out additional time. Finally, Mr. Segall lays out a vision for the future that rethinks the role of wellness and resilience as a core leadership responsibility.
Jeremy Segall

Nurse Wellbeing Hinges on Improving the Work – Rhonda Collins

May 25, 2021
Episode 55
Duration: 29:37
In this episode, Dr. Collins and I talk about how responses to the COVID-19 crisis put stress on nurses in a way that will have long-term implications for individuals and the profession. We delve into the challenges that arise when seasoned professionals must shift from situations in which they can draw on ingrained expertise to ones in which they are relatively inexperienced – in other words, moving from novice to expert and back. We look at the ways nurse leaders can apply technologies and process improvements to minimize the cognitive burden on nurses, allowing them to limit stress and achieve professional well-being. Finally, Dr. Collins outlines a new study she is launching that uses the NASA Task Load Index to gauge the burden of clinical communication on nurses in high-stress environments with the aim of driving improvements across the industry.
Rhonda Collins

Solving the Unsolvable in Healthcare – Megan Ranney, MD

May 4, 2021
Episode 54
Duration: 18:19
In this episode, Dr. Ranney and I talk about what it takes to tackle seemingly intractable problems in healthcare. We talk about the art of building grass-roots coalitions, and the role of leadership in creating environments in which innovation can prosper. We close with a look at the lessons from the pandemic that Dr. Ranney hopes we will carry forward into a post-pandemic world.
Megan Ranney

Lessons from Family Experience During the Pandemic – Janet Smith-Hill

April 14, 2021
Episode 53
Duration: 24:00
In this episode, Ms. Smith-Hill and I discuss the challenges of providing support to loved ones receiving care during the pandemic. We talk about the importance of strong communication, and the emotional impact of feeling disconnected. Finally, we look ahead to how family support will evolve as the pandemic subsides.
Janet Smith-hill

The Power of Support: #MedGradWishList – Farrah-Amoy Fullerton, MD

April 8, 2021
Episode 52
Duration: 17:26
In this episode, Dr. Fullerton and I discuss her experience as a woman of color and foreign-born student as she has pursued her medical education. We examine issues of structural racism she has encountered and look at the importance of speaking up. Finally, we delve into the origins of #MedGradWishList and the vulnerability – and power – of asking for help.
Farrah Amoy Fullerton

Caring Conversations at End of Life and Always – Kelly Grosklags and Bill Maples, MD

March 19, 2021
Episode 51
Duration: 31:50
In this episode of the Caring Greatly™ Podcast, Ms. Grosklags and Dr. Maples share insights into how to have difficult conversations with patients, and why these skills of compassion, presence, listening, and partnering with patients are essential to driving positive outcomes for clinicians and patients alike at all points of the care journey. We look at the ways leaders are using Ms. Grosklags's film to teach team members critical communication and connection skills, and how these skills are reinforced and made part of the cultural fabric by systemic training approaches like that led by Dr. Maples at the IHE. Finally, we examine why leaders should embrace these approaches now, as team members grapple with the challenges and fallout of the pandemic.
doctor headshots